Some items are ineligible for return or exchange. To use your store credit on Trading Card Game (TCG) singles, place your order for in-store pickup, then contact us to use your store credit and we will ship your cards as normal. Note that store credit is available only on the main website and in-store and does not apply to. Then, simply purchase whichever item(s) you want from our website. To exchange your item(s), wait for your store credit refund to be issued. Please remember it can take some time for your bank or credit card company to process and post the refund. Please allow up to 5 business days for this process. We are only able to credit the original card used to make the purchase. If the returned product(s) have met the requirements, you’ll be automatically refunded on your original payment method and we will email you confirmation. Note: We are not responsible for loss or damage caused during return shipment, so please package your item(s) carefully.
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